Account & Billing
How do I export taxes on Subbly?
Can I switch between pricing plans? (on Subbly)
How can I test the checkout and customer login area?
Can I grant access to more users to my account? (Teams app)
How do I cancel my account?
Setting up Stripe
Timezone setup
Setting up the checkouts and customer portal on custom domain
Setting up PayPal (through Braintree)
Invoices (FAQ)
How do I put my store offline?
Tax calculator FAQ
How do I add Terms & Conditions to the checkout?
Country of trade setting FAQ
How do I set the currency for my store?
Account credit balance
How do I cancel my trial?
How do I enable Apple Pay?
How to connect a domain to your website?
Enabling Checkout Only mode
Checkout & Payments
How do I remove Subbly branding from the checkout?
Why are my checkouts not working?
Can I edit/customize the checkout?
Cart behavior
Changing branding on the checkout
How do I set the multi-currency feature?
How to translate the checkout?
How to change the position of the currency symbol at the checkout?
Website Builder
Dashboard apps
Articles App
Logo maker app
Designer Tools: Overview
Fonts App
Pages App
Designer Tools: Layout
Designer Tools: Typography
SEO App
Domain App
Languages App
Designer Tools: UI Kit
Templates App
Media App
Pop-Ups App
Getting started with Dashboard and Apps
Site Settings App
Elements
Icons element
Blank space element
Language Switcher Element
Image Slider element
Form element
Map element
Product/Products Element
Breadcrumb element
Account Element
Accordion element
Button/Product Button element
Sharing Buttons element
Logo element
Quotes element
Paragraph element
Custom HTML element
Search element
Region Switcher element
Divider element
Articles and Article Categories element
Follow Us element
Gallery element
Title element
Video element
Image element
Countdown element
Pages element
Edit mode
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
How to add effects to your website?
How to build a page from scratch with Subbly?
How to add images and videos to your website?
How to configure SSL for your site?
Desktop vs. Mobile versions of the site
Positioning of elements
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
Managing visibility settings of Elements and Blocks
How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
How to preview my Subbly website?
How to add/create Blocks?
How to localize your website (create a multilingual website)?
How to use Colors tool?
Why do the products go to 404 page?
Products
Product builder wizard
Subscription add-ons
How to set sequential subscriptions in Subbly?
Anchored subscriptions
Setting up trial period for subscription products
How to use gift vouchers?
How do I edit my product price and billing settings?
Can I set my subscriptions to auto-cancel themselves?
How does the pre-order setting work?
How to set up pre-paid subscriptions?
What are subscriptions?
How to set up shipping methods for my store?
Commitment period
Using one time products as bundles
Seasonal subscriptions
Setting up funnels
Ad-hoc subscriptions
Implications of using Anchored + Incoherent
Understanding cut-off dates
Incoherent subscriptions
How to unpublish a product?
How does gifting work?
Membership subscriptions
How to create a subscription product?
How to create one-time products?
Survey builder
Customers
Can I add customer's subscriptions manually?
Customer's Labels Explanation
How to switch the subscription product customer is subscribed to?
How to change renewal date for a customer?
How can I see my customers' preferences?
Why my customer wasn't charged?
How does skipping/pausing work?
Can my customers add products to their subscription?
How do I export my customer data from Subbly?
How to change the shipping address for a customer?
How to reactivate customer's subscription
How customers change their password?
How to unpause customer's subscription?
How to refund a customer's payment?
How to cancel customer's subscription?
How to pause/resume customer's subscription?
How customers manage their subscription? (Customer portal)
Emails FAQ
Orders
Why my orders don't appear in my Shipstation admin?
How to create adhoc orders/charges?
Can I create a test order?
Orders' Labels Explanation
Why am I not seeing my orders?
How to add a tracking number for customer's order?
Handling Orders
Growth & Retention
Customer retention
How dunning tool works on Subbly?
Cancellation Analytics
Upcoming Renewal Email
Churn Insights
Cancellation Offers (Cancellation Flow)
Growth tools
Integrations & App Store
App store
Setting up Chartmogul
How to use other shipping services with Subbly?
Setting up Facebook CAPI & Pixel
Setting up Google Analytics
Setting up ManyChat integration
Setting up Taxjar
Setting up Mailchimp integration
Setting up Drip
Setting up HotJar integration
Setting up Flodesk (through Zapier)
Setting up Zendesk integration
Setting up Pirate Ship integration
How to setup your ShipStation integration
Setting up Bablic
Zapier use cases
Setting up Zapier
Setting up Klaviyo
Setting up Twilio integration
How does the ShipStation integration work?
Setting up Intercom integration
Embed Subbly into external platform(s)
FAQs
Do you offer refunds?
Stripe vs. Paypal: Which one to use?
How to transfer domain between sites on Subbly?
How can I migrate my customers from Stripe?
What payment gateways are supported on Subbly?
Does Subbly integrate with any accounting platform?
How much does it cost to use Subbly?
Pricing structure and applicable transaction fees on Subbly
How can I migrate my customers from PayPal?
How do I get help? (How to contact support)
How and when do we charge VAT?
Can customers download files from my Subbly site?
FAQ about Subbly
Can I use Subbly for POS sales?
How fast do we respond to your tickets?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
How to use tags?
When do I get paid?
Help people in Ukraine
How can I access my previous receipts/invoices?
How can I send emails to my customers?
How much traffic can the Subbly servers handle?
What countries is Subbly available in?
- All Categories
- Growth & Retention
- Growth tools
- Inventory Management
Inventory Management
Inventory management is important if you're operating on limited stock of items. Luckily enough, Subbly โก offers a built-in solution when it comes to inventory tracking and out of stock handling.ย
What's in it for me?ย
With Subbly's built-in inventory management, you will be able to close the loop and automate the likes of:ย
- Inventory tracking (by creating groups of inventory items and SKU's for every possible subscription or one-time product, that's either available for subscription or offered just as an upsell)
- Out of stock handling (by keeping the customers in the loop via an email about the wanted items which are currently out of stock ๐ซ)
- Fulfillment (it's dead easy for your fulfillment center to know which items need to go into each box ๐ฆ when you have all of the items labeled as different SKU's ๐)
- Marketing (by building a sense of urgency with low on stockย labels for the items with limited stock on the checkouts)
Detailed video tutorial on how to use and combine inventory management with out of stock can be found below ๐
Creating groups and adding SKU's
First step with setting up your inventory management is going to be creating SKU'sย for your products and adding them into groups for easier organization of your inventory.ย
To start the process off, go here on your admin and choose to create an inventory group by clicking the Add Groupย button.

You will be presented with the following widget below ๐ where you're able to name a group and optionally add a brand to it.ย

After you've added the group it's now time to populate it with the actual SKU's, so you can go ahead and click on Add an item as in the picture below ๐

This will open the widget where you'll be able to create the new SKU.ย

Photo -ย photo of the SKU. This one will not be presented anywhere on the checkout nor visible to the customer. It's just for your internal purposes ๐
Name -ย name of the SKU
SKU -ย stock keeping unit's ID. This one is important given that this is what's going to be passed to the order slip and the one you will be using for fulfillment.ย
Stock count - Number of items you have on stock. This is important for managing the out of stock functionality and handling of your items.ย
Weight - very important if setting up the shipping methods that will rely on the calculation of weight of the items โผ
Descriptionย - a simple description of the SKU in question which, again, will be used only for your internal purposes and management and won't be visible to the customer at any point.ย
Tags - makes it possible to tag the inventory item in question for easier management and filtering.
Attaching SKU's to products
Now that you've done creating the SKU item for each separate inventory item, it's time for you to connect the dots ๐งฉ and attach SKU to particular products. Before we move on to explaining that part of the process, you should be aware that the SKU can be attached to:ย
- any subscription product
- any survey item
- any one time product
- any one time variant
Attaching SKU item(s) to a subscription product
In order to add the list of SKUs (or only one SKU ๐) to the subscription item you will need to do it from the 4th step of the product creation as seen in the image below ๐

In this particular example, whenever someone finishes the checkout on this subscription product, one unit item of blue heart shirt and black shirtย will be deducted from the stock count of these inventory items.ย
Very important consideration below ๐ What does the QUANTITY stands for here?
You can notice that you can add a quantity when setting up the SKU for each subscription product. You might be asking why? It's because you can set how many units of each SKU will be deducted off of the stock count for that particular SKU item when somebody subscribes to the subscription product as a whole ๐
Attaching SKU item to the survey option
In order to add the SKU to the survey option, you need to click on the + icon when setting up the survey options within the question as seen below ๐

Once the survey has been added, you will see the following check mark indicating that this particular survey option already has an SKU item added to it.ย

Attaching SKU item(s) to one-time products and variants
Once you have your SKU items created inside your Inventory panel, in order to attach SKU's to your one-time product you will need to do that from inside the Inventory widget visible inside the one-time product builder. As seen below ๐

Similar as with the subscription products, you are able to add multiple SKU items to the same one-time product ๐ This stands for the variants of one-time products as well.ย
As for the one time variant options, the widget is similar as with the survey items and you can add the SKU item to specific variant options by clicking the + icon as in the picture below ๐

Generate inventory items for every variant toggle will help with automatically generating a separate SKU item within the inventory group based on the variant's names so you don't have to do it manually ๐
Orders and fulfillment
When you have SKUs added to your products and survey options, the SKUs will always be presented on the order slip after the customer's checkout or after the successful renewal. You can see below how it will look like on the order slip ๐

When fulfilling the order, you will be able to also add another shipping item manually from inside the order slip by selecting up another one from the drop down.ย
Finally, if you'd want to remove some SKU from the order, you can click on the trash icon beside the shipping item in question ๐ฎ
Keeping track of your inventory stock levels
Once you have everything above properly set, the only thing you need to do is to diligently update the stock levels in the Inventory panel so Subbly can make sure to inform you promptly when one of your items is low on stock.ย
Explanation of different labels you will be see in your Inventory panel:ย
- Looking good - you have decent amount of items on stock.ย
- Low stock - when you have less than 10 units of certain SKU item.ย
- Out of stock - when you don't have a particular item on stock anymore.ย

What's next?