Account & Billing
How do I export taxes on Subbly?
Can I switch between pricing plans? (on Subbly)
How can I test the checkout and customer login area?
Can I grant access to more users to my account? (Teams app)
How do I cancel my account?
Setting up Stripe
Timezone setup
Setting up the checkouts and customer portal on custom domain
Setting up PayPal (through Braintree)
Invoices (FAQ)
How do I put my store offline?
Tax calculator FAQ
How do I add Terms & Conditions to the checkout?
Country of trade setting FAQ
How do I set the currency for my store?
Account credit balance
How do I cancel my trial?
How do I enable Apple Pay?
How to connect a domain to your website?
Enabling Checkout Only mode
Checkout & Payments
How do I remove Subbly branding from the checkout?
Why are my checkouts not working?
Can I edit/customize the checkout?
Cart behavior
Changing branding on the checkout
How do I set the multi-currency feature?
How to translate the checkout?
How to change the position of the currency symbol at the checkout?
Website Builder
Dashboard apps
Articles App
Logo maker app
Designer Tools: Overview
Fonts App
Pages App
Designer Tools: Layout
Designer Tools: Typography
SEO App
Domain App
Languages App
Designer Tools: UI Kit
Templates App
Media App
Pop-Ups App
Getting started with Dashboard and Apps
Site Settings App
Elements
Icons element
Blank space element
Language Switcher Element
Image Slider element
Form element
Map element
Product/Products Element
Breadcrumb element
Account Element
Accordion element
Button/Product Button element
Sharing Buttons element
Logo element
Quotes element
Paragraph element
Custom HTML element
Search element
Region Switcher element
Divider element
Articles and Article Categories element
Follow Us element
Gallery element
Title element
Video element
Image element
Countdown element
Pages element
Edit mode
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
How to add effects to your website?
How to build a page from scratch with Subbly?
How to add images and videos to your website?
How to configure SSL for your site?
Desktop vs. Mobile versions of the site
Positioning of elements
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
Managing visibility settings of Elements and Blocks
How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
How to preview my Subbly website?
How to add/create Blocks?
How to localize your website (create a multilingual website)?
How to use Colors tool?
Why do the products go to 404 page?
Products
Product builder wizard
Subscription add-ons
How to set sequential subscriptions in Subbly?
Anchored subscriptions
Setting up trial period for subscription products
How to use gift vouchers?
How do I edit my product price and billing settings?
Can I set my subscriptions to auto-cancel themselves?
How does the pre-order setting work?
How to set up pre-paid subscriptions?
What are subscriptions?
How to set up shipping methods for my store?
Commitment period
Using one time products as bundles
Seasonal subscriptions
Setting up funnels
Ad-hoc subscriptions
Implications of using Anchored + Incoherent
Understanding cut-off dates
Incoherent subscriptions
How to unpublish a product?
How does gifting work?
Membership subscriptions
How to create a subscription product?
How to create one-time products?
Survey builder
Customers
Can I add customer's subscriptions manually?
Customer's Labels Explanation
How to switch the subscription product customer is subscribed to?
How to change renewal date for a customer?
How can I see my customers' preferences?
Why my customer wasn't charged?
How does skipping/pausing work?
Can my customers add products to their subscription?
How do I export my customer data from Subbly?
How to change the shipping address for a customer?
How to reactivate customer's subscription
How customers change their password?
How to unpause customer's subscription?
How to refund a customer's payment?
How to cancel customer's subscription?
How to pause/resume customer's subscription?
How customers manage their subscription? (Customer portal)
Emails FAQ
Orders
Why my orders don't appear in my Shipstation admin?
How to create adhoc orders/charges?
Can I create a test order?
Orders' Labels Explanation
Why am I not seeing my orders?
How to add a tracking number for customer's order?
Handling Orders
Growth & Retention
Customer retention
How dunning tool works on Subbly?
Cancellation Analytics
Upcoming Renewal Email
Churn Insights
Cancellation Offers (Cancellation Flow)
Growth tools
Integrations & App Store
App store
Setting up Chartmogul
How to use other shipping services with Subbly?
Setting up Facebook CAPI & Pixel
Setting up Google Analytics
Setting up ManyChat integration
Setting up Taxjar
Setting up Mailchimp integration
Setting up Drip
Setting up HotJar integration
Setting up Flodesk (through Zapier)
Setting up Zendesk integration
Setting up Pirate Ship integration
How to setup your ShipStation integration
Setting up Bablic
Zapier use cases
Setting up Zapier
Setting up Klaviyo
Setting up Twilio integration
How does the ShipStation integration work?
Setting up Intercom integration
Embed Subbly into external platform(s)
FAQs
Do you offer refunds?
Stripe vs. Paypal: Which one to use?
How to transfer domain between sites on Subbly?
How can I migrate my customers from Stripe?
What payment gateways are supported on Subbly?
Does Subbly integrate with any accounting platform?
How much does it cost to use Subbly?
Pricing structure and applicable transaction fees on Subbly
How can I migrate my customers from PayPal?
How do I get help? (How to contact support)
How and when do we charge VAT?
Can customers download files from my Subbly site?
FAQ about Subbly
Can I use Subbly for POS sales?
How fast do we respond to your tickets?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
How to use tags?
When do I get paid?
Help people in Ukraine
How can I access my previous receipts/invoices?
How can I send emails to my customers?
How much traffic can the Subbly servers handle?
What countries is Subbly available in?
SEO App
According to studies, the majority of people (more than 70%) will click on one of the top 5 websites.
That's why, you got to be smart about your SEO. đŠ
What's SEO and why is it important?
Search engine optimization (SEO) is the process to follow so that your website:
- Appears in one of the top positions in the Search engines results pages (SERPs) when people search for terms (keywords) related to your products or services.
- Will provide for a great user experience since SEO is not just about rankings but itâs also about building high quality websites. đ
To fully optimize your business website for search engines, you need to configure or optimize a number of settings.
Using SEO app
Subbly has its own SEO app that you can put to use with no problem.
It's aimed at showing how optimized these pages are and helping to make both, users and search engine robots, figure out what each page is about and whether it's what they've been looking for.
Here, you'll find the structure of your pages and will be able to add Titles and Descriptions, as well as upload Social Images, or so-called thumbnails applicable to when you're sharing your page across social media (FB, Twitter, IG...).
You can also change the Robots crawling behavior from the drop down menu. Once you're done, you'll notice a green check mark indicating that the page is optimized. Â
Focus on the crucial role they may play in your site SEO when you are writing the Titles and Descriptions of your website. Keep in mind these two questions đ
- Will users click on my website and find what they are looking for?
- Will Google âunderstandâ what my website is all about?
You need to think about these two aspects and find the perfect balance cause each page of the website (including the home page) has a unique title and description.
How to write a proper title
To comply with Googleâs guidelines, itâs best to keep your title around 60 characters. This is considered to be the optimal length and any additional text won't be displayed fully in the search results. From search engine perspective, your title should explain what that particular page is about. In the ideal case, your page title should consist of the primary keyword, then a secondary keyword and your brand name.
Think about an average user. Your title should be interesting enough so that people want to click on it, but it shouldnât be misleading at the same time. Choosing a click bait title may attract users at first, but they will leave faster than they came to your website.
Action words, or action verbs, are words that express an action. Having action words in your title tags can help entice users to click-through. đ
Some examples of action words often used in titles are:
- Get
- Take
- Boost
- Learn
- Make
- Go
You get the idea. đ This will let the user know what kind of content they can expect to find on the page.
For example, learn in your title denotes an educational content included. Get lets the user know that some kind of service will be available on the page or instructions on how to achieve a goal. And so on...
Describe your page properly
When it comes to Description of your page there are length restrictions as well. To be sure that your description is fully displayed, you should keep it up to 230 charactersâ Here you can give a more detailed explanation of what your page is about.
Avoid stuffing the description  with keywords because this can be interpreted as spam. Instead, try to include a cool call to action that will motivate users to click on your website.
Turning the âInclude in the sitemapâ setting on will include the title and description of your pages in your XML Sitemap. Without this setting, the search engines will not be able to crawl that bit of information!
Fast loading web pages will help you make your website SEO friendly, too.
Neither people nor search engines want websites that are slow to load. On the contrary, websites that are loading fast are SEO friendly (meaning they have an advantage in ranking algorithms over websites that are slower) and generate more user interactions (sales, newsletter signups, contact forms submissions etc).
Redirecting pages
There are several cases when you might want to use the Redirect functionality.
Whether youâve deleted a page or a post, or you just want to change the URL structure, just navigate to the Redirections section and hit the Add button to add a new one.
Once youâve done it, window will show up where you should simply insert the Old and New URLs.
You will also see a field to select the redirection Type.
- 301 Permanent redirect is one of the most common redirects. You can use this if you want to redirect a deleted or moved page permanently. This redirection type tells search engine robots that the page should no longer be indexed.
- 302 Found redirection is often used to make temporary redirects. Use this type if you want to make sure visitors get to an alternative page, but you want to reuse the primary URL in future.
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The redirections added automatically become active, while you can make use of the switcher to Publish/ Unpublish them.
Just hit the Save button once youâve filled in the forms and thatâs it! No need to worry about your website visitors being redirected to no other page anymore! đ„