Setting up Chartmogul

If you need more in-depth analytics tracking than what is already offered on the Subbly dashboard, you can integrate with ChartMogul. ChartMogul helps subscription businesses derive deeper insights from real-time metrics and analytics.

How to connect Subbly with ChartMogul

To connect the two platforms, sign up for a ChartMogul account here.

To connect Subbly to ChartMogul, get these two values from your ChartMogul admin:

1. API key
2. Data Source ID (UUID)

Where to get the API key

If you are using ChartMogul for the first time, create an API key by following the instructions in this ChartMogul article. To find an existing key, go to Profile > View Profile in your ChartMogul customer portal and scroll to the list of API keys.

After you copy the key, open the Subbly App Store. Click Install and configure under the ChartMogul app.

Paste the API key into the appropriate field.

How to get the Data Source ID (UUID)

In your ChartMogul admin, open the Data Platform tab and choose Add a source.

Choose Subbly from the list of data sources.

After naming the new data source, click the gear icon beside its name in your ChartMogul admin.

Copy the UUID shown there.

Shipping and MRR in ChartMogul

By default, Subbly includes shipping charges in MRR for paid subscription invoices with recurring subscription items when Include shipping is enabled. This setting is on by default and applies to dashboard MRR, historical MRR, and ChartMogul exports.

You can turn off Include shipping in your analytics settings. When it is off, shipping is exported as a one-time charge instead of being included in MRR. Shipping on a one-time order does not add to MRR.

The setting is applied when an invoice is calculated or sent. Changes affect later calculations and exports. Existing historical MRR rows and ChartMogul invoices keep their previous values unless the history is recalculated or the invoices are sent again.