Account & Billing
Can I switch between pricing plans? (on Subbly)
Setting up Stripe
Setting up PayPal (through Braintree)
How do I enable Apple Pay & Google Pay?
How to connect a domain to your website?
Checkout Only mode
How do I set the currency for my store?
Country of trade setting
Enabling taxes and using tax calculator
How do I export taxes on Subbly?
Can I grant access to more users to my account? (Teams app)
Can I manage the email notifications I receive?
How do I put my Subbly store and website offline?
How do I cancel my trial?
How do I cancel my account?
Checkout & Payments
Setting up the checkouts and customer portal on custom domain
How can I test the checkout and customer login area?
Changing branding on the checkout
How do I remove Subbly branding from the checkout?
How to translate the checkout?
How do I add Terms & Conditions to the checkout?
Do my customers need to register to make a purchase?
Cart widget behavior
Checkout customization options
How to enable 3DS confirmation step at checkout?
How do I set the multi-currency feature?
How to change the position of the currency symbol at the checkout?
Why are my checkouts not working?
Logo maker app
Designer Tools: Overview
Designer Tools: Layout
Designer Tools: Typography
Designer Tools: UI Kit
Getting started with Dashboard and Apps
Site Settings App
Blank space element
Language Switcher Element
Image Slider element
Button/Product Button element
Sharing Buttons element
Custom HTML element
Region Switcher element
Articles and Article Categories element
Follow Us element
How to add a cookie consent banner to your Subbly site?
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
How to add effects to your website?
How to build a page from scratch with Subbly?
How to add images and videos to your website?
How to configure SSL for your site?
Desktop vs. Mobile versions of the site
Positioning of elements
Why my domain was labeled as HREFLANG?
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
Managing visibility settings of Elements and Blocks
How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
How to preview my Subbly website?
How to add/create Blocks?
How to localize your website (create a multilingual website)?
How to use Colors tool?
Why do the products go to 404 page?
Product builder wizard
What are subscriptions?
How to create a subscription product?
Understanding cut-off dates
Implications of using Anchored + Incoherent
One time subscription products
How to set sequential subscriptions in Subbly?
How does the pre-order setting work?
How to set up pre-paid subscriptions?
Setting up commitment period for your products
Setting up trial period for subscription products
How to set up shipping methods for my store?
How does gifting work?
How to use gift vouchers?
How to create one-time products?
Using one time products as bundles
How do I edit my product price and billing settings?
Can I set my subscriptions to auto-cancel themselves?
How to unpublish a product?
Setting up funnels
Surveys: Collecting Customer Data & Allowing Customizing of Subscription Price
Setting up surveys
How surveys appear at the checkout (multi-step vs single-step layout)
How do I change the order of my questions/steps and answers on the survey?
Deleting questions, answers or replacing surveys
Survey builder recipes (use cases)
How customers manage their subscription? (Customer portal)
Can I add customer's subscriptions manually?
Customer's Labels Explanation
How to switch the subscription product customer is subscribed to?
How to change renewal date for a customer?
How can I see my customers' preferences?
How to change the shipping address for a customer?
How customers change their password?
Can customers add products to their subscription?
How to process a refund for the customer?
How to reactivate customer's subscription
How does skipping/pausing work?
Handling customer email notifications through Subbly
Account credit balance
How do I export my customer data from Subbly?
Why my customer wasn't charged?
How to cancel customer's subscription?
Orders' Labels Explanation
How to filter orders?
Can I create a test order?
How to create adhoc orders/charges?
How to add a tracking number for customer's order?
Why am I not seeing my orders?
Why my orders don't appear in my Shipstation admin?
Growth & Retention
How dunning tool works on Subbly?
Cancellation Offers (Cancellation Flow)
Payment Failure Email
Upcoming Renewal Email
Automations recipes (use cases)
Handling out of stock
Using cart abandonment tool
Setting up the referral tool on Subbly
How to setup affiliate tracking through Subbly?
Adding conversion tracking to the checkouts
How to use the Addons Upsell feature?
Integrations & App Store
Setting up Chartmogul
How to use other shipping services with Subbly?
Setting up Facebook CAPI & Pixel
Setting up Google Tag Manager
Setting up Google Analytics
Setting up ManyChat integration
Setting up Taxjar
Setting up Facebook login
Setting up Google Auth
Setting up Mailchimp integration
Setting up Drip
Setting up HotJar integration
Setting up Flodesk (through Zapier)
Setting up Zendesk integration
Setting up Pirate Ship integration
Setting up Shipstation integration
How does the ShipStation integration work?
Setting up Bablic
Setting up Zapier
Setting up Klaviyo
Setting up Twilio integration
Setting up Intercom integration
How to edit checkout layout through Google Optimize?
Embed Subbly into external platform(s)
FAQ about Subbly
What countries is Subbly available in?
How do I get help? (How to contact support)
How fast do we respond to your tickets?
What payment gateways are supported on Subbly?
Stripe vs. Paypal: Which one to use?
How much traffic can the Subbly servers handle?
Pricing plans, pricing structure and applicable transaction fees on Subbly
How and when do we charge VAT?
Does Subbly offer refunds?
Can I use Subbly for POS sales?
How can I migrate my customers from Stripe?
How can I migrate my customers from PayPal?
Does Subbly integrate with any accounting platform?
How to transfer domain between sites on Subbly?
Can customers download files from my Subbly site?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
When do I get paid?
How to use tags?
How can I access my previous receipts/invoices?
How can I send emails to my customers?
Working with Subbly Experts
Everyone has his own reasons to create a website, that's why the architecture of each website is very different. Our stories and ideas vary, so do the content, structure, number and hierarchy of pages on our websites. With Subbly, you can create your site the way you want it in a breeze and add as many pages as you'd like!
Once you've chosen the right template for your site, you are all set to start customizing your structure, adding or removing pages and setting page names.
Managing all these, as well as defining the correlation between the pages is made super easy from the Pages App on your Dashboard.
You'll find the overview of the already existing pages of your website right in front of you.
You've probably already noticed, that your pages fall under these three categories.
- Main Pages
- Secondary Pages
- System Pages
So let’s go through each type one by one. 📃
Main Pages are visible on your site navigation, the page menu, while the secondary ones appear when redirected from main pages through internal links. Complete websites usually include the following main pages:
- Home Page
- About Page
- Product/Service Page
- Contact Us Page
It goes without saying that each Subbly template is created as a sample and you're the one to set the number and type of pages. You won't necessarily include all of the above ☝ in your navigation.
You can also rearrange the pages by putting them in the desired order by simply dragging and dropping them around.
As you may have noticed there is a Language Switcher on the top left corner. It allows you to manage the pages designated for each language you have added through the Languages App.
Add or remove pages
It is very easy and visually suggestive to add or remove a page through this app. All you need to do is hover over one of the pages and + buttons will appear on different sides of the pages.
To add a sub page, just hit the ‘+’ icon below the page, while by clicking the left or right ones you can add more main pages next to, let's say, the ‘Home Page’. The page types also vary, from Page Blank to Articles.
What about adding a blank sub page now to see it all in action?
Once it's added, you can edit the Page Title and Alias, chose whether you want it to open in the same or a new tab from Target option.
You can also unpublish a certain page by simply clicking on the green dot in the upper left corner of every single page. It will turn red indicating that the page is unpublished.
Moving pages from one Category to another 🔁 (Main/Secondary) is also possible from Page Settings.
❗ Pages that are listed as secondary pages on your site are accessible to the public but not visible on your main navigation.
Please note that all of the pages currently present on the Main Pages tab will be visible and included in the site's navigation if you were using the Pages element when building your site's layout.
But, what happens if you wouldn't want some of the pages to be featured on the main navigation but yet accessible to the public?
This is only bunch of boring prompt pages that should be present on your site if customer wanders to some dead link or something. You shouldn't stress much about these, yet these shouldn't be deleted as well.
Different types of pages to be added
Let’s stop by Anchor Pages, that enable creating an anchor to another page on your website.
Here’s a short guide on how the Anchor Pages and Points work.
Next, we have a Heading page, which is visible on the navigation bar and acts like a header for its sub pages.
Want your visitors to jump to an external website in no time? Just add an External Page, which will redirect them to your website outside Subbly. 👾
You can also add a Blog page through the Article option, so take your time to add the page type you need.
If you want a separate Products page featured on your navbar as well, you can add it by enabling a Products page from the adding panel.
Note that you will be able to add Products as an element anywhere on your store front or in any inner page of your site whatsoever 😉
Page Blank is pretty much self-explanatory as it is 🙃
Other page settings
Let’s move on to the Page Settings now simply hovering over the desired one!
You will notice that you can’t delete the Home page, but can easily turn any other page into Home enabling the Homepage switcher.
On the other hand you can opt for the Trash button if you want to remove any other page.
❗ You can create up 3 one-level sub pages, and in case of creating new sub pages and deleting the Main Page they are linked to, the sub pages will be removed as well. If you want your pages to stay, make sure to move them to Main Pages before deleting the Main one from page settings.
Homepage settings also allow you to:
- Edit your Homepage settings
- Go to your Homepage and continue editing it
- Duplicate the Homepage
- Set Password
Using the Duplicate option from the Pages App gives you a slot to duplicate pages of a website. When it comes to duplicating the sub pages, it should be done manually.
The last option gives you the chance to set a password on a specific page and also check how the Password Protected Page looks like to your visitors from the System Pages Section.
❗ Please note that this may be a game changer for anyone running a membership-based type of service, as password protecting certain areas of the site (or the site as a whole) gives you control over who sees certain areas of the site and who doesn't ❗
If you are interested in the feature, click on the 'Lock' icon, Enable the Password Protect controller and Enter the password in the Set Password field.
You can also make your full site password protected using the Site Setting App on your Dashboard respectively.
After having activated the Password Protection feature for the separate page, your site visitors will see your page like this.
That's also how your System Pages look like, when your site visitor bumps into an Error page, or if you've decided to make your site go offline while you're still working on it. 🙃
Final thoughts and tips
That's pretty much all about the app, so let's move back to Edit Mode to check out some options that might come in handy.
So once you've defined the structure of your pages, the main ones will appear on the Header section of your website (navigation bar).
You can easily customize how they look from the Navigation settings. Simply click between your pages and you'll find a set of options available. Just select Edit Navigation and use the controllers to change the layout, mode and more.
For example, if you change the Mode, your pages will be shown in a Burger, just like this 👇
Click on the Burger Icon and the pages will appear on the right side of your screen 👇
Please keep in mind that the system automatically generates the drop down menu for your website on Mobile view as it is the best scenario for mobile navigation is to use a so-called burger menu.
And if you want to make adjustments on to the burger menu icon on Mobile view, you’d better switch the Navigation menu mode from Standard to Burger, apply the desired changes on the menu icon and switch it back to Standard.
Take your time to explore the other options, change the layout and alignments as well as add some designer touch to your navigation by clicking on the Brush Icon.
We'd love to suggest checking out the rest of the Apps to improve your website's overall functionality and enhance its the look and feel!