Checkout / Cart Widget Behavior

This article explains how customers manage their cart and checkout. To choose the checkout layout shown to customers, use the Appearance tab in Checkout Designer. See Checkout Layouts for the current layout options.

How to get to the cart view inside the checkout?

Once you move to the checkout section, you can review your order. To change or edit your cart, click Continue shopping at the top. You will return to the previous section, where you can manage the subscription plan and preferences you selected without starting again.

Once you are back in your cart, click the pen icon to edit the selected preferences.

You can also click the bin icon at the top to remove the product from your cart and continue shopping or choose another subscription product.

How to change quantity of items in the cart?

Customers can edit the quantity of one-time products in the cart widget with the + and - icons. When the quantity is reduced to one, a bin icon appears so they can remove the product.

Customers can remove subscription products by clicking the bin icon in the cart widget or in edit mode.

From checkout, customers can remove a subscription when the cart contains at least one subscription product and one one-time product. Click EDIT to remove the subscription or change the one-time quantity.

If the cart contains only one subscription product, return to the store and remove it from the cart widget before adding a different product.

How to add an add-on to the cart?

An add-on is an additional item attached to a subscription product. Learn more about subscription add-ons.

To make a one-time product an add-on, enable the Add to subscription toggle under the one-time product. The product will renew with the subscription according to the pricing-plan rules.

Can I have more than one subscription item in the cart?

No. Customers can have only one subscription product in the cart at a time. Adding another subscription product prompts them to replace the existing one.

To let customers purchase more than one subscription during checkout, set up a post-purchase funnel.

How to change the shipping address and shipping method at checkout?

Customers enter their address at checkout, then choose a saved address or add a new one.

Saved addresses cannot be edited during checkout, but the user can create/add another address. Saved addresses are shown only to existing users that have created customer profiles.

After selecting an address, customers choose from the shipping methods available for their location.