Setting up a specific billing time

Every subscription has a renewal date. You can also set the time of day when scheduled subscription renewals become due.

Why and when should I use this feature?

1. Setting a specific subscription renewal time can help you process scheduled renewals together instead of throughout the day. For example, if your operation needs orders to be generated at a particular time, you can use this setting to plan your preparation work.

2. A store-wide renewal time can make your customer communications and operations more predictable. The setting uses your store's timezone.

This is a merchant-configured setting. Customers cannot choose their own renewal hour. It controls when scheduled subscription renewal processing becomes due. It does not guarantee that a payment will finish at the exact minute you choose.

For example, if you set the renewal time to 06:00, scheduled renewals become due at 06:00 in your store's timezone.

How to enable this feature?

To access this feature, go to Settings → Billing & gateways in the Subbly admin.

Then select the time control and enter the time you want to use.

Renewal time and cut-off time difference

This setting controls the renewal time. Cut off dictates is applicable to the customer's initial subscription and is dictating the timing of the customer's first renewal. This setting should not be confused with the cut off setting.