Account & Billing
How do I export taxes on Subbly?
Can I switch between pricing plans? (on Subbly)
How can I test the checkout and customer login area?
Can I grant access to more users to my account? (Teams app)
How do I cancel my account?
Setting up Stripe
Setting up the checkouts and customer portal on custom domain
Setting up PayPal (through Braintree)
How do I put my store offline?
Tax calculator FAQ
How do I add Terms & Conditions to the checkout?
Country of trade setting FAQ
How do I set the currency for my store?
Account credit balance
How do I cancel my trial?
How do I enable Apple Pay?
How to connect a domain to your website?
Enabling Checkout Only mode
Checkout & Payments
How do I remove Subbly branding from the checkout?
Why are my checkouts not working?
Can I edit/customize the checkout?
Changing branding on the checkout
How do I set the multi-currency feature?
How to translate the checkout?
How to change the position of the currency symbol at the checkout?
Logo maker app
Designer Tools: Overview
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Designer Tools: UI Kit
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Blank space element
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How to create anchor points on your website?
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Adding chatbot to your Subbly site
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How to build a page from scratch with Subbly?
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How to configure SSL for your site?
Desktop vs. Mobile versions of the site
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Product builder wizard
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Setting up trial period for subscription products
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Customer's Labels Explanation
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How to change renewal date for a customer?
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How do I export my customer data from Subbly?
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How customers manage their subscription? (Customer portal)
Why my orders don't appear in my Shipstation admin?
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Can I create a test order?
Orders' Labels Explanation
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Growth & Retention
How dunning tool works on Subbly?
Upcoming Renewal Email
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Integrations & App Store
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Stripe vs. Paypal: Which one to use?
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How much does it cost to use Subbly?
Pricing structure and applicable transaction fees on Subbly
How can I migrate my customers from PayPal?
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How and when do we charge VAT?
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FAQ about Subbly
Can I use Subbly for POS sales?
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Why my checkout redirects to a different product?
What shipping integrations do you provide?
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Help people in Ukraine
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Updated by Souad Mimouni
You’re now able to expand your revenue and accept payments in different currencies without having to create multiple accounts.
With the Multi-currency feature you will be able to:
- Add new currencies so customers can change them during checkout
- Set prices to automatically convert to other currencies based on the specified rate
- Convert prices using the actual exchange rate provided by Subbly, or set up your own
- Configure the ‘Round to’ parameter to avoid any awkward-looking numbers
Please note that this feature is available for users on Subbly and Advanced pricing plans. You can check the different pricing plans we offer here.
The multi-currency feature is compatible with all gateways supported by Subbly, and you must have at least one payment gateway configured in order to be able to define new currencies and use the feature.
How to set it up?
In order to enable the Multi-currency feature, you need to go to Settings -> Currencies from your Admin (here).
Click on "Add new currency"
And select the one you'd like to add from the dropdown list
Next you'll see the following options to configure:
- Exchange rate: You can use the automatic exchange rate calculated by fixer.io or choose manual and input the rate you want.
- Round to: You can set an automatic rounding number in order to avoid unattractive prices.
For example, if my product cost is 1.17 after the currency conversion
- If I choose to round to the bigger number, the platform will set the price to £1.99
- If I choose to round to the closer number, the price will be £0.99
- You can choose a specific payment gateway for that currency. Please note that you can connect Stripe to multiple currencies while you can connect Paypal to only one.
What will my customers see?
On the checkout pages, there is a small flag icon at the top right corner through which customers will be able to switch to a different currency and see prices converted immediately
You can also automate which currency will be displayed by default when initiating the checkout instead of making customers select it. In order to achieve this you must add this extension (parameter) to the product checkout URL: ?currency=EUR (or USD, GBP, etc.).
For example, the full URL is going to look like this: https://www.subbly.co/checkout/buy/69247?currency=EUR
If you need additional information, do not hesitate to reach out to the customer support team!