Products on Independent Cycles

Subbly supports subscription plans with Independent cycles, where billing follows the customer's subscription or anniversary date. This article explains how to set those up.

What is the Independent cycle?

Independent cycles follow the customer's subscription date instead of a shared calendar schedule. For example, if a customer subscribes on the 22nd of a month, the next renewal follows the customer's subscription cycle rather than a fixed day shared by every customer.

How to set up Independent cycles

Create a Subscription product, then add or edit a subscription plan. In the plan's Cycle mapping settings, choose Independent cycles.

Cut-off settings are configured per subscription plan. When the relevant shipment settings are enabled, the cut-off is shown as a relative number of days before the first shipment at a selected time. Learn more about how cut-offs are working.

For Independent cycles, cut-off is optional and appears when Align shipments on specific dates is enabled with a weekly or monthly billing unit. It starts disabled and defaults to one day when enabled.

You can configure shipment timing separately from the customer's renewal cycle. The cut-off is calculated from the eligible shipment date, rather than being a separately selected calendar date.

Align shipments on specific dates

If you want shipments to follow specific weekly or monthly dates, enable Align shipments on specific dates in the plan settings. This affects shipment timing. It does not change the customer's Independent cycle for billing.

Video tutorial

If you prefer a video tutorial, watch the one below. The video may use older product terminology, so use the current labels in your admin.

If you have questions about setting up subscription products, see Setting up subscription products or contact the support team.