Account & Billing
Can I switch between pricing plans? (on Subbly)
Setting up Stripe
Setting up PayPal
Setting up Braintree (or PayPal through Braintree)
Setting up Auth.net
Setting up Apple Pay & Google Pay?
Setting up a specific billing time
How to connect a domain to your website?
Handling invoices
How do I set the currency for my store?
Country of trade setting
Timezone setup
Taxes
How do I export taxes on Subbly?
Can I grant access to more users to my account? (Teams app)
Can I manage the email notifications I receive?
How do I put my Subbly store and website offline?
How do I cancel my trial?
How do I cancel my account?
Preventing Customer's Cancellations
Checkout & Payments
Setting up the checkouts and customer portal on custom domain
Testing checkouts and customer portal
Setting up your branding
How do I remove Subbly branding from the checkout?
How to translate the checkout and the customer portal?
How do I add Terms & Conditions to the checkout?
Do my customers need to register to make a purchase?
Checkout & cart widget behavior
Setting up cart widget
How to enable 3DS confirmation step at checkout?
Setting up multicurrency
How to change the position of the currency symbol at the checkout?
Why are my checkouts not working?
Updating cart widget based on webpage actions
Altering cart widget functions by embedding Subbly Javascript
Website Builder
AI Website Builder
Getting Started
Welcome to Subbly's agentic builder!
Pricing, Costs, and Credits Explained
A Quick Tour of the Agentic Builder Interface
Prompting for Success: How to Talk to the Agent
How to Create Your First Prompt
Your First Project: A Step-by-Step Guide
Core Features
Setting up Your Project Settings
How to Write Effective Project Instructions
Understanding the Different AI Models Available
Understanding the Element Selector Tool
Connecting Products to the Site
How to Set up a Custom Domain
Deploying Site
Troubleshooting
My Agent isn't Behaving as Expected: Common Issues and Fixes
Optimizing for Performance and Credit Usage
How to Revert to a Previous Version
When to Start a New Chat
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Cancelling Your AI Website Builder
Free Resource
How-To Video Guides
Connect product checkouts to elements
Build product page with pricing plan selection
How to add upsell to the checkout funnel
Create a survey flow with an add-on
Creating a bundle page
Build one-time shop with filtering and sorting facilities
Create a newsletter form with backend capture
Integrating map and store locator
Optimizing site's SEO
Create a blog
Changing the mobile layout vs. desktop layout
Legacy Builder
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Logo maker app
Designer Tools: Overview
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Media App
Pop-Ups App
Getting started with Dashboard and Apps
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Edit mode
Troubleshooting ''there is an update'' error
How to change the title for your website?
How to add a cookie consent banner to your Subbly site?
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
Adding visual effects to your website
Building a page from scratch with Subbly
How to add images and videos to your website?
How to add GIFs to your website?
Configuring SSL for your website
Desktop vs. Mobile versions of a website
Positioning of elements
Why my domain was labeled as HREFLANG?
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
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How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
Previewing your Subbly website
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How to localize your website (create a multilingual website)?
Colors tool
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How to create product category filter (Website builder)
Elements
Icons element
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Follow Us element
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Products
Product builder wizard
What are subscriptions?
Ad-hoc subscriptions
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Content feed (How to use Subbly as a paywall?)
How to set sequential subscriptions in Subbly?
Seasonal subscriptions
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How to set up pre-paid subscriptions?
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How to use gift vouchers?
How to create one-time products?
Using one time products as bundles
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Can I set my subscriptions to auto-cancel themselves?
How to create "Subscribe & Save" offers on Subbly?
How to unpublish a product?
Setting up funnels
Subscription add-ons
Fixed bundles
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Subscribe and Save bundles
Setting up subscription products
Survey builder
Customers
How customers manage their subscription? (Customer portal)
Can I add customer's subscriptions manually?
Customer's Labels Explanation
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How to change renewal date for a customer?
How can I see my customers' preferences?
How to change the shipping address for a customer?
How customers change their password?
Can customers add products to their subscription?
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How to reactivate customer's subscription
How does skipping/pausing work?
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Orders
Order Labels Explained
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Why my orders don't appear in my Shipstation admin?
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AI Addon Bundle
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App store
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Embed Subbly into external platform(s)
FAQs
FAQ about Subbly
What countries is Subbly available in?
How do I get help? (How to contact support)
What payment gateways are supported on Subbly?
Stripe vs. Paypal: Which one to use?
How much traffic can the Subbly servers handle?
Pricing plans, pricing structure and applicable transaction fees on Subbly
How and when do we charge VAT?
Does Subbly offer refunds?
Can I use Subbly for POS sales?
How can I migrate my customers from Stripe?
How can I migrate my customers from PayPal?
Does Subbly integrate with any accounting platform?
How to transfer domain between sites on Subbly?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
When do I get paid?
Global metadata (Attributes and Tags)
How can I access my previous receipts/invoices?
How can I send emails to my customers?
Working with Subbly Experts
Migrating to Subbly
Getting started with Subbly Guide
- Subbly Help Center
- Products
- Product builder wizard
- Customizable bundles
Customizable bundles
Updated
by Andrija Krstic
Bundles allow you to bundle multiple one-time products to create a unique build your box type of experience for your customers. There are different types of bundles - fixed (preset) and configurable (customizable). This article explains the usability and the setup of customizable bundles.
What are configurable (customizable) bundles?
Configurable bundles are letting the customer mix and match different products included in the pool into one big bundled product. This powerful feature will enable your customers to easily build their own box by picking from the selection of items pre-configured in the bundle builder.
Main difference between configurable and fixed bundles is the fact that customers get to choose what gets included in their box when it comes to configurable bundles. This calls for an ultimate curation experience!
Use cases
Meal Kit Bundle - Similar to Hello Fresh, build a checkout experience where customers will be able to pick and choose from the selection of meals and desserts. Let them choose plans for 2/4/6 people, with meals being delivered weekly/every other week..
Subscribe and Save model (Coffee subscription example) - Explore this pre-built coffee subscription example showcasing prime example of a subscribe & save model built using configurable bundles.
Build-a-box model - Explore this pre-built example showcasing standard build-a-box business model built using Subbly's configurable bundles.
Setup
To setup a bundle go here and click opt to create a bundle.

Give your bundle a name and a slug will be automatically populated based on it. To build the customizable bundle, please choose the Customizable bundle option inside the Bundle type selection.
Settings tab
On the next window (Settings tab) you will be able to redefine the bundle name again and add additional description for the bundle which will be presented on the bundle page on the frontend of your Subbly website.

If you want your bundle to have a proper product/bundle image, please make sure to use the Use a custom bundle image toggle and to upload the image for the bundle which will be presented on your site's bundle page, as well as on the checkouts.
Make sure to save and proceed to the next tab (Products)
Products tab
Now you're on the Products tab. This is where you get to add the products to the pool of products so your customers can pick and choose from them when on the checkout. Go ahead and use the drop-down to add one-time products to be included in the bundle.

Original price of each product is pulled from the backend, ie., this is the price of the one-time product previously created on the backend and included in the bundle pool.
Extra price column is where you can increase the individual price of each item included in the box. In our example above, collagen product was created as a free item, however, you can add extra price to it to increase the price of an item when it's included in the bundle.
Limits column is used to set a limit of items that can be included in the bundle. As an example, you can limit the customers to be able to include more then 2 items of each product, in which case you'll need to set the limit for the particular product to 2 as in the image below.

When you're done configuring this step and adding products to the pool of available products, proceed to the next (Appearance) tab.
Appearance tab
This is where you get to decide on the layout of the bundle selection steps on your checkout. Different layouts are applicable and more suitable for different business models, you might want to iterate different layout options for better conversions.
By default, 4 different appearance layouts are available for bundles.

On the same page - gets the product selection for the bundle as well as tier selection for the bundle included on the same page. Customers will get to choose both the tier as well as products and quantity of products included on a single page. This might be better for conversions as it removes additional step(s) from the checkout. Example can be found on the picture below.

2 separate pages - tier selection is here separated from the product selection widget. Calls for a bit cleaner layout at the checkout but increases the number of steps at the checkout. Example below.


Dynamic configuration - Doesn't include the tier selection step. Instead, it automatically adjusts the tier based on the number of products included in the bundle. Customers get to dynamically add/remove products and adjust quantities at the checkout. Bundle tier is adjusted automatically based on the bundle setup. Example can be found below.

Select after checkout - this is a very specific case where the product selection step can come only after the payment was actually processed by the customer. Customer can get to choose the tier selection with pre-defined bundle prices pre-checkout and get to customize the bundle only once the payment has been collected.
Filtering by attributes option on the appearance step makes it possible for you to build filters for bundle items at the checkout. Attributes will need to be pre-configured on the separate section of the admin here.


After choosing the appropriate layout and appearance for the bundle layout widget, let's proceed with setting up the pricing and tiers for your bundles. Please proceed to the Pricing tab.
Pricing tab
There are 2 main options to set pricing for your customizable bundle:
original price based (where price of the bundle is calculated based on prices from individual items included in the bundle)
keep original prices (prices are
discount per item (associate discounts to different products included in the bundle)
discount per bundle (attribute the discount to the bundle tier as a whole)
percentage discount (
fixed price
Looking into Advanced pricing options (picture below) lets you combine the bundle with some standard (or advanced) Subbly features such as:
- setting up a setup fee (one-time payment charged immediately after the checkout) for the subscription plan of the bundle
- setting up a pre-order end date (so the first payment gets prolonged)
- adding a funnel to the bundle checkout (very powerful for increasing the AOV immediately on the checkout by adding some complementary product offerings)
- configuring a different shipping information for the bundle (presented on the thank you page of the customer's checkout

Have any questions? Make sure to reach out to support chat for answers!