Subbly Help Center

How do I export taxes on Subbly?

Can I switch between pricing plans? (on Subbly)

How can I test the checkout and customer login area?

Can I grant access to more users to my account? (Teams app)

How do I cancel my account?

Setting up Stripe

Timezone setup

Setting up the checkouts and customer portal on custom domain

Setting up PayPal (through Braintree)

Invoices (FAQ)

How do I put my store offline?

Tax calculator FAQ

How do I add Terms & Conditions to the checkout?

Country of trade setting FAQ

How do I set the currency for my store?

Account credit balance

How do I cancel my trial?

How do I enable Apple Pay?

How to connect a domain to your website?

Enabling Checkout Only mode

How do I remove Subbly branding from the checkout?

Why are my checkouts not working?

Can I edit/customize the checkout?

Cart behavior

Changing branding on the checkout

How do I set the multi-currency feature?

How to translate the checkout?

How to change the position of the currency symbol at the checkout?

Articles App

Logo maker app

Designer Tools: Overview

Fonts App

Pages App

Designer Tools: Layout

Designer Tools: Typography

SEO App

Domain App

Languages App

Designer Tools: UI Kit

Templates App

Media App

Pop-Ups App

Getting started with Dashboard and Apps

Site Settings App

Icons element

Blank space element

Language Switcher Element

Image Slider element

Form element

Map element

Product/Products Element

Breadcrumb element

Account Element

Accordion element

Button/Product Button element

Sharing Buttons element

Logo element

Quotes element

Paragraph element

Custom HTML element

Search element

Region Switcher element

Divider element

Articles and Article Categories element

Gallery element

Title element

Video element

Image element

Countdown element

Pages element

How to create a banner on the website builder?

How to submit your website to Google, Yandex, Bing or Yahoo?

How to embed Instagram feed to my website?

How to create anchor points on your website?

How to set up event tracking codes on your website?

Adding chatbot to your Subbly site

How to add effects to your website?

How to build a page from scratch with Subbly?

How to add images and videos to your website?

How to configure SSL for your site?

Desktop vs. Mobile versions of the site

Positioning of elements

How to add Trust Pilot reviews to your website?

How to build your own product layout?

Setting up Headers and Footers across pages

Managing visibility settings of Elements and Blocks

How to create a Blog?

How do customers leave a review for my products?

Getting Started with the Website Builder

Basics of the Edit Mode

How to publish the latest changes on your website?

How to preview my Subbly website?

How to add/create Blocks?

How to localize your website (create a multilingual website)?

How to use Colors tool?

Why do the products go to 404 page?

Subscription add-ons

How to set sequential subscriptions in Subbly?

Anchored subscriptions

Setting up trial period for subscription products

How to use gift vouchers?

How do I edit my product price and billing settings?

Can I set my subscriptions to auto-cancel themselves?

How does the pre-order setting work?

How to set up pre-paid subscriptions?

What are subscriptions?

How to set up shipping methods for my store?

Commitment period

Using one time products as bundles

Seasonal subscriptions

Setting up funnels

Ad-hoc subscriptions

Implications of using Anchored + Incoherent

Understanding cut-off dates

Incoherent subscriptions

How to unpublish a product?

How does gifting work?

Membership subscriptions

How to create a subscription product?

How to create one-time products?

Deleting questions, answers or replacing surveys

Setting up surveys

How do I change the order of my questions/steps and answers on the survey?

Survey builder recipes (use cases)

Surveys: Collecting Customer Data & Allowing Customizing of Subscription Price

Can I add customer's subscriptions manually?

Customer's Labels Explanation

How to switch the subscription product customer is subscribed to?

How to change renewal date for a customer?

How can I see my customers' preferences?

Why my customer wasn't charged?

How does skipping/pausing work?

Can my customers add products to their subscription?

How do I export my customer data from Subbly?

How to change the shipping address for a customer?

How to reactivate customer's subscription

How customers change their password?

How to unpause customer's subscription?

How to refund a customer's payment?

How to cancel customer's subscription?

How to pause/resume customer's subscription?

How customers manage their subscription? (Customer portal)

Emails FAQ

Why my orders don't appear in my Shipstation admin?

How to create adhoc orders/charges?

Can I create a test order?

Orders' Labels Explanation

Why am I not seeing my orders?

How to add a tracking number for customer's order?

Handling Orders

How dunning tool works on Subbly?

Cancellation Analytics

Upcoming Renewal Email

Churn Insights

Cancellation Offers (Cancellation Flow)

How to setup affiliate tracking through Subbly?

Setting up the referral tool on Subbly

Inventory Management

Using cart abandonment tool

Automations FAQ

Adding conversion tracking to the checkouts

Coupons

Handling out of stock

Analytics FAQ

Automations recipes (use cases)

Setting up Chartmogul

How to use other shipping services with Subbly?

Setting up Facebook CAPI & Pixel

Setting up Google Analytics

Setting up ManyChat integration

Setting up Taxjar

Setting up Mailchimp integration

Setting up Drip

Setting up HotJar integration

Setting up Flodesk (through Zapier)

Setting up Zendesk integration

Setting up Pirate Ship integration

How to setup your ShipStation integration

Setting up Bablic

Zapier use cases

Setting up Zapier

Setting up Klaviyo

Setting up Twilio integration

How does the ShipStation integration work?

Setting up Intercom integration

How to embed Subbly on Wix

Using the embed widget

How to embed Subbly on Squarespace

How to add Subbly (subscriptions) to any existing website

How to embed Subbly to Shopify

How to embed Subbly on Weebly

How to embed Subbly to Wordpress?

Do you offer refunds?

Stripe vs. Paypal: Which one to use?

How to transfer domain between sites on Subbly?

How can I migrate my customers from Stripe?

What payment gateways are supported on Subbly?

Does Subbly integrate with any accounting platform?

How much does it cost to use Subbly?

Pricing structure and applicable transaction fees on Subbly

How can I migrate my customers from PayPal?

How do I get help? (How to contact support)

How and when do we charge VAT?

Can customers download files from my Subbly site?

FAQ about Subbly

Can I use Subbly for POS sales?

How fast do we respond to your tickets?

Why doesn't Subbly have a marketplace?

Why my checkout redirects to a different product?

What shipping integrations do you provide?

How to use tags?

When do I get paid?

Help people in Ukraine

How can I access my previous receipts/invoices?

How can I send emails to my customers?

How much traffic can the Subbly servers handle?

What countries is Subbly available in?

All Categories

Account & Billing

Setting up your Subbly account

20 articles by 1 author

Checkout & Payments

Setting up your product checkouts

8 articles by 1 author

Website Builder

Designing your site

Products

Setting up your products

29 articles by 3 authors

Customers

Handling your customer's subscriptions

Orders

Handling your customer's orders

Growth & Retention

Advanced marketing tools for growth

Integrations & App Store

Streamline and automate processes

27 articles by 1 author

FAQs

General FAQ about Subbly

25 articles by 1 author

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Top Articles

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