Account & Billing
How do I export taxes on Subbly?
Can I switch between pricing plans? (on Subbly)
How can I test the checkout and customer login area?
Can I grant access to more users to my account? (Teams app)
How do I cancel my account?
Setting up Stripe
Timezone setup
Setting up the checkouts and customer portal on custom domain
Setting up PayPal (through Braintree)
Invoices (FAQ)
How do I put my store offline?
Tax calculator FAQ
How do I add Terms & Conditions to the checkout?
Country of trade setting FAQ
How do I set the currency for my store?
Account credit balance
How do I cancel my trial?
How do I enable Apple Pay?
How to connect a domain to your website?
Enabling Checkout Only mode
Checkout & Payments
How do I remove Subbly branding from the checkout?
Why are my checkouts not working?
Can I edit/customize the checkout?
Cart behavior
Changing branding on the checkout
How do I set the multi-currency feature?
How to translate the checkout?
How to change the position of the currency symbol at the checkout?
Website Builder
Dashboard apps
Articles App
Logo maker app
Designer Tools: Overview
Fonts App
Pages App
Designer Tools: Layout
Designer Tools: Typography
SEO App
Domain App
Languages App
Designer Tools: UI Kit
Templates App
Media App
Pop-Ups App
Getting started with Dashboard and Apps
Site Settings App
Elements
Icons element
Blank space element
Language Switcher Element
Image Slider element
Form element
Map element
Product/Products Element
Breadcrumb element
Account Element
Accordion element
Button/Product Button element
Sharing Buttons element
Logo element
Quotes element
Paragraph element
Custom HTML element
Search element
Region Switcher element
Divider element
Articles and Article Categories element
Follow Us element
Gallery element
Title element
Video element
Image element
Countdown element
Pages element
Edit mode
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
How to add effects to your website?
How to build a page from scratch with Subbly?
How to add images and videos to your website?
How to configure SSL for your site?
Desktop vs. Mobile versions of the site
Positioning of elements
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
Managing visibility settings of Elements and Blocks
How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
How to preview my Subbly website?
How to add/create Blocks?
How to localize your website (create a multilingual website)?
How to use Colors tool?
Why do the products go to 404 page?
Products
Product builder wizard
Subscription add-ons
How to set sequential subscriptions in Subbly?
Anchored subscriptions
Setting up trial period for subscription products
How to use gift vouchers?
How do I edit my product price and billing settings?
Can I set my subscriptions to auto-cancel themselves?
How does the pre-order setting work?
How to set up pre-paid subscriptions?
What are subscriptions?
How to set up shipping methods for my store?
Commitment period
Using one time products as bundles
Seasonal subscriptions
Setting up funnels
Ad-hoc subscriptions
Implications of using Anchored + Incoherent
Understanding cut-off dates
Incoherent subscriptions
How to unpublish a product?
How does gifting work?
Membership subscriptions
How to create a subscription product?
How to create one-time products?
Survey builder
Customers
Can I add customer's subscriptions manually?
Customer's Labels Explanation
How to switch the subscription product customer is subscribed to?
How to change renewal date for a customer?
How can I see my customers' preferences?
Why my customer wasn't charged?
How does skipping/pausing work?
Can my customers add products to their subscription?
How do I export my customer data from Subbly?
How to change the shipping address for a customer?
How to reactivate customer's subscription
How customers change their password?
How to unpause customer's subscription?
How to refund a customer's payment?
How to cancel customer's subscription?
How to pause/resume customer's subscription?
How customers manage their subscription? (Customer portal)
Emails FAQ
Orders
Why my orders don't appear in my Shipstation admin?
How to create adhoc orders/charges?
Can I create a test order?
Orders' Labels Explanation
Why am I not seeing my orders?
How to add a tracking number for customer's order?
Handling Orders
Growth & Retention
Customer retention
How dunning tool works on Subbly?
Cancellation Analytics
Upcoming Renewal Email
Churn Insights
Cancellation Offers (Cancellation Flow)
Growth tools
Integrations & App Store
App store
Setting up Chartmogul
How to use other shipping services with Subbly?
Setting up Facebook CAPI & Pixel
Setting up Google Analytics
Setting up ManyChat integration
Setting up Taxjar
Setting up Mailchimp integration
Setting up Drip
Setting up HotJar integration
Setting up Flodesk (through Zapier)
Setting up Zendesk integration
Setting up Pirate Ship integration
How to setup your ShipStation integration
Setting up Bablic
Zapier use cases
Setting up Zapier
Setting up Klaviyo
Setting up Twilio integration
How does the ShipStation integration work?
Setting up Intercom integration
Embed Subbly into external platform(s)
FAQs
Do you offer refunds?
Stripe vs. Paypal: Which one to use?
How to transfer domain between sites on Subbly?
How can I migrate my customers from Stripe?
What payment gateways are supported on Subbly?
Does Subbly integrate with any accounting platform?
How much does it cost to use Subbly?
Pricing structure and applicable transaction fees on Subbly
How can I migrate my customers from PayPal?
How do I get help? (How to contact support)
How and when do we charge VAT?
Can customers download files from my Subbly site?
FAQ about Subbly
Can I use Subbly for POS sales?
How fast do we respond to your tickets?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
How to use tags?
When do I get paid?
Help people in Ukraine
How can I access my previous receipts/invoices?
How can I send emails to my customers?
How much traffic can the Subbly servers handle?
What countries is Subbly available in?
- All Categories
- Website Builder
- Dashboard apps
- Languages App
Languages App
Are you looking to add new languages to your website to better present your content to your website visitors? This app is just for you! You can add as many languages as you want and start the translation on the go. Let us take you to a step by step guide on how to use this feature! š£ Please note that, if this article still doesn't answer your questions, we are always no more than a click away! Simply click the ā button in the bottom right corner of your admin and ask your question straight away!
To get started with a new language please go to yourĀ Dashboard > Languages app. Here you will find all the languages currently supported on your website.Ā
Please note that, when you create a new website on Subbly, it defaults always to only English ā
To add a new language, click Add New Language.
A dialogue window will appear for you to choose a language you want to add.Ā
In this tutorial we will add Spanish as the second language, but you may add any language you prefer!Ā
Once you've selected the language from the drop down menu, the rest of the required fields will be filled automatically! So let us introduce the fields one by one š
Display name: This is the name of the language, which will be shown on your website's public view for your visitors to choose. You can leave it as it is, or you may change it to any other name. For example - Español.
Language code:Ā This field is pre-filled and can not be changed! Search engines, like Google, will use this language code to better understand your website language and to preview your website's content which is in Spanish to users who search for it.
URL Shortcode:Ā This field is pre-filled as well but can be changed later on. We will use this code in the URL of your website (http://www.mysite.com/es) to serve your Spanish content to your visitors.Ā
After clicking the Save button, the system will add the Spanish language to the list of available languages! However, it will not be visible to your visitors yet!
That's only because you don't want to show the new language to your visitors, as you haven't translated the content of your pages yet. š
You can also Publish/Unpublish the languages simply by clicking on the green dot on the left side of the language. It will turn red if unpublished. You can publish it again when your full content is ready to be shared with your site visitors.
Translating the site
After adding the second language to your website, you will notice a small language switcher at the top left of your DashboardĀ > Pages App.
It will allow you to switch between the active languages to translate them instantly!
ā Please note that when you add your second language, the system automatically duplicatesĀ all your existing pages, including your headings/anchors/external pagesĀ in your Pages app to make it super easy for you to translate their names as well as the content on those pages ā
When you create new pages in your default language (English) in future, the system will bring that page to your other languages as inactive!Ā
To translate those pages, please select your desired language from the drop down firstĀ (Spanish in our case), hover over the duplicated/inactive page and click the Clone button!
This will clone the original page from your English version to Spanish with all the page content, including the Titles, Paragraphs, Images, Sliders, etc..Ā
Now when your pages are cloned to Spanish, you may go to that pages directly and start translating the content. Use all the tools that you were previously using in your English version to edit/add/remove the elements.
Please go through all the pages in the Spanish version of your website and make sure that all the pages, including the System Pages, like 404 page, Offline Page, Password Protected page,Ā are thoroughly translated ā
When you are done with all the pages, you may now publish your multilingual website! š
Adding the Language Switcher to your store front
Back to the home page now! Drag and drop the Language Switcher element into the Header section of your website.
You are free to edit the style of this element (fonts, borders, height and colors).
In the Fonts section you can edit the Font Family, Size, Weight and Letter Spacing.
In the Borders as well as as the Height section you can customize the looks of the button itself. You can change height, width, padding size as well as the shape of your button to make it more curvy or more squarish depending on your preferences.
Finally, in the Colors section you can simply change the color of each component, such as background, border, text, etc.
Adding a Language Switcher will add a drop down menu with all the available languages on the Language appĀ for your users to choose from, once they land on your website!
You may also right-click the Language Switcher element for more settings and alignment options!
Deleting a language, setting up language as a default one and more...
In the end, we'd love to tell you that your default language can be changed from En to your desired language from Dashboard > LanguagesĀ app using the Star Icon. š
The system will now serve the new default language to your visitors when they land on your website for the first time!
To remove a certain language from the list, simply click the TrashĀ icon and the pages in the selected language along with the language extension will be removed from your site.
While if you want to delete certain pages in a different language, make use of the Pages App on your Dashboard.
Please note that, in order to remove the Default Language, you'll need to choose a new one and delete the one that needs to be removedā
Let's move to the next section, shall we? Here you can find all the messages that can appear in the public view of your website in different cases and translate them to the second language easily.
Simply click on the desired VariableĀ to change the message content or use the switcher to alternate between the languages.
All you need to do is add the missing translations to the fields required.
Hope this article covers your question about the App, and if not, feel free to reach out for help, as our customer support team is eagerly waiting to help you with anything you need. š¦