Account & Billing
Can I switch between pricing plans? (on Subbly)
Setting up Stripe
Setting up PayPal
Setting up Braintree (or PayPal through Braintree)
Setting up Auth.net
Setting up Apple Pay & Google Pay?
Setting up a specific billing time
How to connect a domain to your website?
Handling invoices
How do I set the currency for my store?
Country of trade setting
Timezone setup
Enabling taxes and using tax calculator
How do I export taxes on Subbly?
Can I grant access to more users to my account? (Teams app)
Can I manage the email notifications I receive?
How do I put my Subbly store and website offline?
How do I cancel my trial?
How do I cancel my account?
Checkout & Payments
Setting up the checkouts and customer portal on custom domain
How can I test the checkout and customer login area?
Setting up your branding
How do I remove Subbly branding from the checkout?
How to translate the checkout and the customer portal?
How do I add Terms & Conditions to the checkout?
Do my customers need to register to make a purchase?
Checkout & cart widget behavior
Setting up cart widget
How to enable 3DS confirmation step at checkout?
Setting up multicurrency
How to change the position of the currency symbol at the checkout?
Why are my checkouts not working?
Updating cart widget based on webpage actions
Altering cart widget functions by embedding Subbly Javascript
Website Builder
Dashboard apps
Articles App
Logo maker app
Designer Tools: Overview
Fonts App
Pages App
Designer Tools: Layout
Designer Tools: Typography
SEO App
Domain App
Languages App
Designer Tools: UI Kit
Templates App
Media App
Pop-Ups App
Getting started with Dashboard and Apps
Site Settings App
Elements
Icons element
Blank space element
Language Switcher Element
Image Slider element
Form element
Map element
Product/Products Element
Breadcrumb element
Account Element
Accordion element
Button/Product Button element
Sharing Buttons element
Logo element
Quotes element
Paragraph element
Custom HTML element
Search element
Region Switcher element
Divider element
Articles and Article Categories element
Follow Us element
Gallery element
Title element
Video element
Image element
Countdown element
Pages element
Edit mode
Troubleshooting ''there is an update'' error
How to change the title for your website?
How to add a cookie consent banner to your Subbly site?
How to create a banner on the website builder?
How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
Adding visual effects to your website
Building a page from scratch with Subbly
How to add images and videos to your website?
How to add GIFs to your website?
Configuring SSL for your website
Desktop vs. Mobile versions of a website
Positioning of elements
Why my domain was labeled as HREFLANG?
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
Managing visibility settings of Elements and Blocks
How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
Previewing your Subbly website
Adding and creating Blocks on your website
How to localize your website (create a multilingual website)?
Colors tool
Why do the products go to 404 page?
How to create product category filter (Website builder)
Products
Product builder wizard
What are subscriptions?
How to create a subscription product?
Ad-hoc subscriptions
Anchored subscriptions
Understanding cut-off dates
Incoherent subscriptions
Implications of using Anchored + Incoherent
Setting subscriptions to auto-expire
Membership subscriptions
Content feed (How to use Subbly as a paywall?)
How to set sequential subscriptions in Subbly?
Seasonal subscriptions
How does the pre-order setting work?
How to set up pre-paid subscriptions?
Setting up commitment period for your products
Setting up trial period for subscription products
How to set up shipping methods for my store?
Setting up Mondial Relay
How gifting works?
How to use gift vouchers?
How to create one-time products?
Using one time products as bundles
How do I edit my product price and billing settings?
Can I set my subscriptions to auto-cancel themselves?
How to create "Subscribe & Save" offers on Subbly?
How to unpublish a product?
Setting up funnels
Subscription add-ons
Fixed bundles
Customizable bundles
Survey builder
Surveys: Collecting Customer Data & Allowing Customizing of Subscription Price
Setting up surveys
How surveys appear at the checkout (multi-step vs single-step layout)
How do I change the order of my questions/steps and answers on the survey?
Deleting questions, answers or replacing surveys
Survey builder recipes (use cases)
Customers
How customers manage their subscription? (Customer portal)
Can I add customer's subscriptions manually?
Customer's Labels Explanation
How to switch the subscription product customer is subscribed to?
How to change renewal date for a customer?
How can I see my customers' preferences?
How to change the shipping address for a customer?
How customers change their password?
Can customers add products to their subscription?
How to process a refund for the customer?
How to reactivate customer's subscription
How does skipping/pausing work?
Handling customer email notifications through Subbly (Templated emails)
Account credit balance
How do I export my customer data from Subbly?
Why my customer wasn't charged?
How to cancel customer's subscription?
Timeline events FAQs
AI Author Bot (powered by AI)
Orders
Order Labels Explained
Handling Orders
How to filter orders?
Importing Orders
Can I create a test order?
How to create adhoc orders/charges?
How to add a tracking number for customer's order?
Why am I not seeing my orders?
Why my orders don't appear in my Shipstation admin?
Growth & Retention
Customer retention
How dunning tool works on Subbly?
Cancellation Offers (Cancellation Flow)
Cancellation Analytics
Churn Insights
Payment Failure Email
Upcoming Renewal Email
Predictive churn (powered by AI)
Growth tools
Automations FAQ
Automations recipes (use cases)
Coupons
Inventory Management
Handling out of stock
Using cart abandonment tool
Setting up lead forms and converting leads
Setting up the referral tool on Subbly
How to setup affiliate tracking through Subbly?
Adding conversion tracking to the checkouts
Analytics FAQ
Setting up Addons Upsell
Integrations & App Store
App store
Setting up Chartmogul
How to use other shipping services with Subbly?
Setting up Facebook CAPI & Pixel
Setting up Google Tag Manager
Setting up Google Analytics
Setting up ManyChat integration
Setting up Taxjar
Setting up Facebook Login
Setting up Google Auth
Setting up Mailchimp integration
Setting up Drip
Setting up HotJar integration
Setting up Flodesk (through Zapier)
Setting up Zendesk integration
Setting up Pirate Ship integration
Setting up Shipstation integration
How does the ShipStation integration work?
Setting up Bablic
Setting up Zapier
Setting up Klaviyo
Setting up Twilio integration
Setting up Intercom integration
Setting up SendGrid
Setting up Postmark
How to edit checkout layout through Google Optimize?
Embed Subbly into external platform(s)
FAQs
FAQ about Subbly
Getting started with Subbly
What countries is Subbly available in?
How do I get help? (How to contact support)
What payment gateways are supported on Subbly?
Stripe vs. Paypal: Which one to use?
How much traffic can the Subbly servers handle?
Pricing plans, pricing structure and applicable transaction fees on Subbly
How and when do we charge VAT?
Does Subbly offer refunds?
Can I use Subbly for POS sales?
How can I migrate my customers from Stripe?
How can I migrate my customers from PayPal?
Does Subbly integrate with any accounting platform?
How to transfer domain between sites on Subbly?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
When do I get paid?
How to use tags?
How can I access my previous receipts/invoices?
How can I send emails to my customers?
Working with Subbly Experts
Migrating to Subbly
- Subbly Help Center
- Website Builder
- Edit mode
- How to build your own product layout?
How to build your own product layout?
When creating a layout of how your products display on your Subbly site, you have two options:
- Use predefined Product or Products elements from the Elements section on Subbly builder
- Create your very own layout by using individual elements such as Title, Paragraph and/or Image and combining them with programmable Buttons element.
Creating your own layout for the products page
Given the flexibility and versatility of our new website builder, you can use your own creativity and imagination to create your own Products layout, which will make it possible for you to display your products in exactly the way you want them displayed (choosing and altering the order that products display is not possible with Products element).
That said, these are the most common elements that you should be using when building your own section layout
- Title - use this to create a heading that will most probably be the product's name (for example, Our Fantastic Monthly Subscription product).
- Paragraph - use this one to create a short description of the product.
- Image - use this to upload and display products' pictures. You can also use the same element a couple of times to display up to 4 images in the same row for a more visually appealing product display.
- Subbly Product Button - last but not least, you will need to add a programmable CTA button for Subscribe and/or Read More actions. Make sure to use Subbly programmable Button element which will make it possible for you to link the button directly to the created product pages/checkouts.
Saving the element for later use
After you created your own layout for your products, make sure to save it as a block so you can use it across the site without the need to constantly recreate it.
For more on how you can save created blocks/sections for later use, please see here.
Use predefined Blocks
In order to save you some time, we already created some premade blocks for your header, footer or product view as well which you can use if you like the layout of them. Feel free to simply drag and drop them from the Blocks section from the left sidebar.