Setting up Shipstation integration

We've already spoke about how the ShipStation integration works here. Now let's talk about how to set it up. This is a multi-step guide.

Step 1 - Signup or login to ShipStation

If you haven't already, sign up for ShipStation, if you have then go ahead and log in.

Step 2 - Grab your connection details from Subbly

Head on over to your Subbly Integrations here, scroll down to find Shipstation in the app list, and click on the Open button below it. You will be prompted with a window at the right of your screen. Keep this page open to copy the credentials later.

Step 3 - Connect ShipStation to Subbly

There are a few steps here.

Go to your ShipStation settings (at the top right).

Now choose a name for your Store and save it.

Awesome, you're connected. You can now synchronize your Subbly store to ShipStation at any time by clicking the following. But it should do it automatically periodically for you.

Step 4 - Check your orders

Just to make sure it's working, head over to your Orders tab. It should start populating with orders now (if you have any pending).

Then click on the left-hand side to see orders "Awaiting Shipment" and then on the custom store name you just created. This is where you will be able to generate shipping labels.

And you're done!!

If you need any help, just let us know!

FAQ

Why am I not seeing my Subbly orders in Shipstation?

Please refer to this article here. 

Is using Shipstation mandatory if I'm using Subbly? Can I use other shipping services?

No, using Shipstation is not mandatory at all although is recommended for a more streamlined solution. You'll still be able to use other shipping integrations we provide (such as PirateShip) or you can use literally any shipping service of your preference as you'll be able to export your orders in CSV and use that CSV to import to your shipping service for fulfillment. See here for more clarity.