Articles in this category

Customer retention

How dunning tool works on Subbly?

What happens when the customer's payment fails and how to streamline the process of failed invoices collection

Updated 11 months ago

Cancellation Offers (Cancellation Flow)

Setup a seamless churn retention tactic to prevent customers from churning away

Updated 2 years ago

Cancellation Analytics

Helps you understand why are your customers cancelling and what you can do to prevent it

Updated 2 years ago

Churn Insights

Understand why customers are cancelling their subscriptions and what you can do to prevent it

Updated 2 years ago

Payment Failure Email

Instructions on how to communicate with your customers in case their subscription renewal is unsuccessful.

Andrija Krstic
Updated 2 years ago by Andrija Krstic

Upcoming Renewal Email

FAQ and different uses of the Upcoming Renewal email template

Updated 2 years ago

Predictive churn (powered by AI)

Predictive churn is an AI-powered add-on and it makes a huge step forward in terms of churn optimization. Subbly already has a very robust tool for customer retention , however, this feature lets you…

Andrija Krstic
Updated 1 year ago by Andrija Krstic
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