Articles in this category

Adding chatbot to your Subbly site

You are viewing documentation for our legacy drag and drop builder, which is now deprecated. Some functionalities described here may no longer work as expected because active maintenance, updates and bug fixes for this platform have ended. We strongly recommend moving to the new builder for full support and continued feature development. If you'd like to see a demo, click here, and if you want your site rebuilt on the new builder, please contact our support team.

How to add a chatbot?

Please note that we already offer integrations with the likes of Manychat, Zendesk, or Intercom which can easily be added to your checkouts and customer login area. Note that you can integrate with these here

However, if you're wanting to enable the chatbot directly on your site's pages (not only on the checkout or customer login area), what you need to do is to use the Code Injection panel inside your Dashboard > Site Settings to include the javascript code which will be enabled on your landing pages.

Please note that every service you're looking to add as a chat widget will provide a JS code that needs to be added to the of your site's pages in order for the chat widget to appear.

Have any questions? Don't hesitate to reach out to the customer support team by using our chat widget down to the right.

Just for additional clarity, this is how your Code Injection tab should look like if you're aiming to add Facebook Chat Messenger for example: 

Have any questions? Don't hesitate to reach out to the customer support team by using our chat widget down to the right.

Did you find this resource helpful?
Return to top
Ready to get started
with Subbly?
Try for free