Account & Billing
Can I switch between pricing plans? (on Subbly)
Setting up Stripe
Setting up PayPal
Setting up Braintree (or PayPal through Braintree)
Setting up Auth.net
Setting up Apple Pay & Google Pay?
Setting up a specific billing time
How to connect a domain to your website?
Handling invoices
How do I set the currency for my store?
Country of trade setting
Timezone setup
Taxes
How do I export taxes on Subbly?
Can I grant access to more users to my account? (Teams app)
Can I manage the email notifications I receive?
How do I put my Subbly store and website offline?
How do I cancel my trial?
How do I cancel my account?
Preventing Customer's Cancellations
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Setting up the checkouts and customer portal on custom domain
Testing checkouts and customer portal
Setting up your branding
How do I remove Subbly branding from the checkout?
How to translate the checkout and the customer portal?
How do I add Terms & Conditions to the checkout?
Do my customers need to register to make a purchase?
Checkout & cart widget behavior
Setting up cart widget
How to enable 3DS confirmation step at checkout?
Setting up multicurrency
How to change the position of the currency symbol at the checkout?
Why are my checkouts not working?
Updating cart widget based on webpage actions
Altering cart widget functions by embedding Subbly Javascript
Website Builder
AI Website Builder
AI Website Builder
AI Website Builder: Pricing, Costs, and Tokens Explained
Getting started with the AI Website Builder
AI Website Builder: Tips & Tricks
AI Website Builder: General Troubleshooting
Legacy Builder
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How to submit your website to Google, Yandex, Bing or Yahoo?
How to embed Instagram feed to my website?
How to create anchor points on your website?
How to set up event tracking codes on your website?
Adding chatbot to your Subbly site
Adding visual effects to your website
Building a page from scratch with Subbly
How to add images and videos to your website?
How to add GIFs to your website?
Configuring SSL for your website
Desktop vs. Mobile versions of a website
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Why my domain was labeled as HREFLANG?
How to add Trust Pilot reviews to your website?
How to build your own product layout?
Setting up Headers and Footers across pages
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How to create a Blog?
How do customers leave a review for my products?
Getting Started with the Website Builder
Basics of the Edit Mode
How to publish the latest changes on your website?
Previewing your Subbly website
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How to localize your website (create a multilingual website)?
Colors tool
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Elements
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What are subscriptions?
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Setting up Mondial Relay
How gifting works?
How to use gift vouchers?
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Using one time products as bundles
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Can I set my subscriptions to auto-cancel themselves?
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How customers manage their subscription? (Customer portal)
Can I add customer's subscriptions manually?
Customer's Labels Explanation
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How to change renewal date for a customer?
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How customers change their password?
Can customers add products to their subscription?
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How to reactivate customer's subscription
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Why my customer wasn't charged?
How to cancel customer's subscription?
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Order Labels Explained
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Why my orders don't appear in my Shipstation admin?
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AI Addon Bundle
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Embed Subbly into external platform(s)
FAQs
FAQ about Subbly
What countries is Subbly available in?
How do I get help? (How to contact support)
What payment gateways are supported on Subbly?
Stripe vs. Paypal: Which one to use?
How much traffic can the Subbly servers handle?
Pricing plans, pricing structure and applicable transaction fees on Subbly
How and when do we charge VAT?
Does Subbly offer refunds?
Can I use Subbly for POS sales?
How can I migrate my customers from Stripe?
How can I migrate my customers from PayPal?
Does Subbly integrate with any accounting platform?
How to transfer domain between sites on Subbly?
Why doesn't Subbly have a marketplace?
Why my checkout redirects to a different product?
What shipping integrations do you provide?
When do I get paid?
Global metadata (Attributes and Tags)
How can I access my previous receipts/invoices?
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Working with Subbly Experts
Migrating to Subbly
Getting started with Subbly Guide
- Subbly Help Center
- Website Builder
- AI Website Builder
- AI Website Builder: Pricing, Costs, and Tokens Explained
AI Website Builder: Pricing, Costs, and Tokens Explained
Updated
by Andrija Krstic
This article explains the cost structure of the AI Add-on and AI Website Builder, both of which are included in the package. It also provides an explanation of tokens, along with examples of how token usage works in practice (e.g., example prompts within the builder).
Pricing and cost
The AI Add-on is billed at $59/month and can be added to any Subbly plan. It is completely independent of your regular Subbly subscription. Even if you are on a monthly or yearly Subbly plan, the AI Add-on is always billed monthly and on a separate renewal date, which may not align with your main subscription’s renewal.
This means that if you enable the AI Add-on, you could have two separate renewal dates: one for your regular Subbly plan and another for the AI Add-on.
The AI Add-on can be cancelled at any time, independently of your regular Subbly subscription. Cancelling it does not affect your main Subbly plan in any way.
Please note that, due to the nature of monthly billing, the AI Add-on is non-refundable and there are no prorated refunds if it is cancelled before the renewal date.
User can topup their tokens included in the monthly plan at any point during their subscription. Topups can be purchased from within My Plans section by choosing the amount of credits you'd want to purchase.

VAT is charged on top of the top-up price. For more information and when and how do we charge VAT, please visit this article.
Top-up charges are not subject to refunds once purchased.

Included Features
AI Add-on includes access to the following features:
- AI Predictive Churn - unlimited immediate access
- AI Author Bot - up to 250 monthly AI-created messages. Additional usage is automatically added for additional $89.99. Disable the automated add-on from here.

- AI Website Builder - provides immediate and full access to the AI prompt-driven builder, along with $30 worth of tokens for usage (see the section below for an explanation of how tokens work).
Token Breakdown
Tokens are spent when prompting the AI Agent to make changes/modifications on your website build. They are denominated in $ terms for transparency and current usage can always be accessed in real-time on the My Plans page of the admin. Token usage is displayed and updated in real-time, after every processed prompt on the builder.
How much does one prompt cost?
The token cost heavily depends on the complexity of the prompt itself. It is directly related to the amount of processing power required by the AI agent to apply the requested changes. Since every prompt is different, and because the AI tool is non-deterministic (meaning the same prompt can yield different results in different environments), it is not possible to define a fixed token cost in advance.
For orientation purposes, here are some examples of prompts with their associated costs:
Change the border radius of this button (button is selected by the element selector tool) to 25px and add the gradient effect on hover.
Prompt above is super specific to a specific element and won't use much computing power. Expected cost is around $0.1-$0.2
Create a high-converting ecommerce landing page in a fun, cartoonish 90’s style. Use bold, playful typography with rounded fonts, a bright color palette (teal, pink, yellow, purple), and large illustrated headings. Design clear CTA buttons in neon green with rounded corners and hover effects. Keep the layout simple with a hero section, product highlights, and a single call-to-action at the bottom.
Prompt above is not super specific and won't burn tokens, however, it's not super specific and additional iterations after the first take are expected. Expected token cost would be in the range of $0.4-$0.6.
Create a multi-page ecommerce website in a fun, cartoonish 90’s style. Use Fredoka One from Google Fonts for headings (bold, rounded, playful) and Nunito from Google Fonts for body text (clean, rounded sans-serif).
Apply a bright retro color palette with #FFF7E9 as the background, #FF69B4 for hot pink accents, #00BFFF for sky blue accents, #FFD700 for yellow highlights, and #32CD32 for neon green CTA buttons (hover state #228B22). Text should use #1A1A1A. Borders should be thick and rounded, with geometric shapes like squiggles, triangles, and circles in accent colors scattered throughout the layout.
The home page should feature a hero banner with a large cartoonish illustration, a bold headline, and a neon green “Shop Now” button. Below, include three product highlight cards with cartoon-style borders, a testimonial section with playful cartoon speech bubbles, and a simple footer with retro geometric accents.
The shop page should display products in a colorful grid with bounce hover animations. Each product should include a thumbnail illustration, price, and a neon “View Product” button. The product page should have a large main image, a cartoon-styled price tag, fun retro dividers, and a neon green “Add to Cart” button.
The about page should include playful retro shapes in the background, a short brand story written in large Fredoka headings, and a timeline section styled like a 90’s comic strip. The contact page should include rounded input fields, playful icons for email/phone, and a large CTA button to submit the form.
Add a FAQ page designed with collapsible cartoon-style panels in alternating accent colors for each question. Include a cart and checkout page with bold, easy-to-read steps, large rounded input fields, and a brightly colored progress bar in retro neon colors.
Prompt above is super processing-heavy and will require lots of processing power for the AI Agent to come up with a result. Estimated cost of this prompt is in the range of $5-$6
Why the AI add-on has a separate fee?
Reason why Subbly charges extra to get access to the AI tool is because there's a passthrough cost associated with an underlying LLM service provider. Using the LLM's resources doesn't have a finite cost and the cost is mainly usage-based, as with any AI model.
$59/mo add-on comes with an ample usage of $30 which should be more then enough for setting up the site and for regular maintenance of the pre-built site.