Articles in this category

How fast do we respond to your tickets?

Our response times are generally very quick, and we usually reply in less than 20 minutes to your queries. However, please note that this time may deviate a bit due to time zone difference and rush hours. But we will always get back to you!

Generally speaking we reply faster on weekdays. But we will also make sure to take care of you during the weekends and holidays, because we love you.

Just make sure that you leave your questions on the chat widget and to input your email in the appropriate field so you get notified on the answers.

Chat widget will also tell you if there's any particular occurrence making our responses slower than usual.  

Don't forget you can also drop us an email at if that accommodates you better!

Did you find this resource helpful?
Return to top
Ready to get started
with Subbly?
Try for free